jeta's Privacy Policy
Learn clearly how your personal information is collected, stored, and used — with full transparency. jeta always treats your privacy as a top priority.
Last Updated: January 2026 | Effective Date: 1 January 2026
01 Introduction and Scope
This Privacy Policy ("Policy") applies to the jeta platform and all of its services. By registering on jeta, browsing the website, or using any of our services, you agree to this Policy.
jeta is a trusted online betting and casino platform in Bangladesh. We believe your personal privacy is a fundamental right. The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how we use it, and what rights you have.
This Policy applies to the jeta website (https://jeta.cam), its mobile version, and all associated digital services. We have no control over the privacy policies of third-party websites or platforms and are not responsible for them.
If any changes are made to this Policy, we will notify you by updating the published date on the website. For significant changes, you may also be notified directly by email.
02 Information We Collect
2.1 — Information You Provide Directly
Information you give us yourself, such as:
- Full name and date of birth (for age verification)
- Email address and mobile number
- bKash, Nagad, or Rocket account details (for transactions)
- National ID card or passport details (for KYC verification)
- Your chosen password (stored in encrypted form)
- Information provided during live chat or email correspondence
2.2 — Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and operating system
- Pages you visit and time spent on them
- Information collected through cookies and tracking technologies
- Login time and location (geolocation data)
- Gaming activity records (bets, wins, losses)
2.3 — Information Received from Third Parties
We may sometimes receive information from trusted third parties, such as identity verification service providers, payment processors (bKash, Nagad, Rocket), and fraud prevention services. This information is used solely to ensure the security of our services and legal compliance.
03 Purpose of Data Use
jeta uses your personal information for the following purposes:
3.1 — Account Management
Your information is used to create and manage your account, ensure secure login, and verify your identity. This includes age verification to prevent access by those under 21.
3.2 — Payment Processing
Your payment-related information is used to process deposits (minimum ৳200) and withdrawals (minimum ৳500) via bKash, Nagad, and Rocket, to prevent fraud, and to maintain transaction records.
3.3 — Customer Support
We use your contact information to resolve your issues, provide 24/7 live chat support, and send you information related to your account.
3.4 — Security and Legal Compliance
Your information is used to prevent fraud, money laundering, and other illegal activities, and to comply with applicable laws and regulations. It also plays a role in ensuring responsible gaming.
3.5 — Service Improvement
Aggregate user behaviour is analysed to improve our platform, gaming experience, and service quality. Personally identifiable information is not used in this analysis.
04 Data Sharing and Disclosure
jeta never sells your personal information. We share information with third parties only in specific and limited circumstances.
4.1 — Service Providers
We work with trusted third parties to operate our services, such as payment processors, identity verification services, and game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.). These parties receive only the information necessary to provide their services.
4.2 — Legal Obligations
We may be required to disclose information to authorities under a court order, government directive, or applicable law. This may apply to law enforcement investigations or fraud prevention.
4.3 — Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. You will be given advance notice in such cases, and your consent will be sought before the new policy takes effect.
4.4 — With Your Consent
Beyond the circumstances described above, we will share your information with third parties only with your explicit consent. You have the right to withdraw that consent at any time.
05 Cookies and Tracking Technologies
5.1 — What Are Cookies?
Cookies are small text files that your browser stores on your device when you visit our website. They help improve your browsing experience and ensure the functionality of the site.
5.2 — Types of Cookies We Use
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences (language, game settings).
- Analytics cookies: Used to collect website usage statistics in order to improve our services.
5.3 — Cookie Controls
You can accept or reject cookies from your browser settings. Please note that disabling essential cookies may affect certain key features of our platform, such as logging in or making payments.
06 Data Storage and Security
6.1 — Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for as long as required by legal obligations, dispute resolution, or enforcement of our policies. Financial transaction records are generally retained for an extended period.
6.2 — Security Measures
We use industry-standard security technologies to keep your information safe:
- SSL encryption (HTTPS) — on all data transmissions
- Password hashing and salting
- Two-factor authentication (2FA) support
- Regular security audits and penetration testing
- Automated detection of suspicious login activity
6.3 — Response to a Data Breach
If a data breach occurs that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as quickly as possible. Our cybersecurity team is always prepared to handle such situations.
However, no method of transmitting or storing data over the internet is completely secure. We make every effort to protect your information, but absolute security cannot be guaranteed.
07 Your Rights
jeta respects your rights regarding your personal information. Your rights are described in detail below.
7.1 — Right to Access
You may request at any time to know what information we have collected about you, where it is stored, and how it is being used. We will respond to such requests within 30 business days.
7.2 — Right to Rectification
If the information we hold about you is inaccurate or incomplete, you may request that it be corrected or updated. You can update much of your information directly from your account settings.
7.3 — Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, if there are legal obligations, ongoing disputes, or legitimate business interests, it may not be possible to delete all information.
7.4 — Right to Object to Processing
You may object at any time to marketing communications or profiling. Upon receiving your request, we will act on it promptly.
7.5 — Right to Data Portability
You have the right to receive the information we hold about you in a structured, commonly used, and machine-readable format. To make this request, contact us via live chat or email.
08 Protection of Minors
jeta is intended for persons aged 21 and over only. We never knowingly collect personal information from minors. Age is confirmed during registration and the verification process.
If a minor has accidentally opened an account on our platform and this comes to our attention or is reported by a guardian, we will immediately close that account and delete all associated information.
We ask parents and guardians to speak with their children about responsible gaming and to set up parental controls on their devices.
09 Third-Party Links and Services
Our platform may integrate services from game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt, etc.). These third parties have their own privacy policies, and jeta is not responsible for their data collection and usage practices.
Payment service providers (bKash, Nagad, Rocket) follow their own privacy policies. When you leave our platform to use these services, the relevant provider's policy will apply.
10 Policy Changes and Updates
jeta reserves the right to review and update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- By displaying a clear notice on the website
- By sending a notification to your registered email
- By updating the date shown at the top of the page
If you continue to use the platform after a revised policy is published, it will be assumed that you have agreed to the new policy. If you do not agree to the new policy, you have the right to close your account.
11 Contact Us
Privacy questions?
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us.
Speak with us directly via 24/7 live chat
Our support team provides assistance in Bengali and aims to respond to your requests promptly.
This Privacy Policy was prepared in Bengali and is intended for users in Bangladesh. The Bengali version shall be considered final for any interpretation of this document. This Policy should be read together with the jeta website's Terms and Conditions, and both documents are complementary to each other.