jeta Terms and Conditions

These Terms constitute a legal agreement between jeta and its users ("you" or "player"). This document is fully valid and binding as an electronic agreement.

jeta reserves the right to amend these Terms at any time without prior notice. Updated Terms will take effect from the date they are published on the website. Players are advised to check this page regularly. Continued use of the platform after any changes will be taken as your acceptance of the new Terms.

• These Terms may be available in both English and Bengali; in the event of a dispute, the Bengali version will take precedence.
• The jeta Privacy Policy forms an integral part of these Terms.
• The Responsible Gaming guidelines apply alongside these Terms.

To open an account on the jeta platform and enjoy the Services, you must meet the following eligibility requirements:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must be a resident of Bangladesh or access the Service from Bangladesh.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate and complete.
• You are not subject to any prohibition or legally restricted from using the Service.

jeta may request additional documents at any stage of registration for identity verification, such as a National ID (NID), passport or other government-issued identification. Some Services may be restricted until identity verification is completed.

jeta reserves the right to reject any application or close any account at any time, particularly in cases of breach of these Terms.

Maintaining the security of your account is entirely your own responsibility. jeta will not be held liable for unauthorized use of an account.

• Keep your password confidential and do not share it with anyone.
• Use a strong password and change it regularly.
• Do not allow anyone else to use your account.
• If you notice any suspicious activity, notify the jeta support team immediately.
• Always log out after logging in from a public or shared device.

You are fully responsible for all activity carried out on your account. jeta is not liable for losses caused by third-party access or hacking, unless it is proven that the fault lay within jeta's own systems.

jeta provides fast and secure transaction facilities through Bangladesh's popular mobile banking services.

jeta reserves the right to verify any transaction when necessary. Additional verification procedures may apply for unusual or suspicious transactions. All transactions are carried out in Bangladeshi Taka (BDT / ৳).

jeta offers various bonuses and promotional offers from time to time. These bonuses are provided under specific conditions and protective rules against misuse apply.

All bonus offers may have their own specific terms and conditions. The general bonus guidelines are:

• For bets placed with bonus funds, the wagering contribution may vary depending on the type of game.
• Any attempt to claim bonuses from multiple accounts will result in all associated accounts being closed.
• The terms and conditions of promotional events will be detailed on the relevant promotion page.
• jeta reserves the right to modify or cancel the bonus program at any time.
• If bonus misuse or fraudulent activity is detected, the bonus will be forfeited.

The jeta VIP Program has five tiers. As players advance through each tier, they receive additional benefits and weekly cashback:

Advancement through VIP tiers depends on the player's activity and engagement. jeta reserves the right to change the terms of the VIP Program. Cashback is automatically credited to the account at a set time each week.

The following activities are strictly prohibited on the jeta platform. Violating these prohibitions may result in the immediate closure of the account and forfeiture of the balance:

• Creating multiple accounts or using another person's account.
• Misuse, manipulation or fraud involving bonuses or promotions.
• Attempting to exploit any technical error or bug to influence the outcome of a bet.
• Using the platform for money laundering or financing terrorist activities.
• Harassment, threats or discourteous behaviour toward other players or staff.
• Using automated bots, scripts or software to gain an unfair advantage.
• Infringing jeta's intellectual property, trademarks or copyright.
• Registering with false or misleading information.

jeta places responsible gaming as its highest priority. We believe that gambling should be a form of entertainment, not a source of financial stress.

• You can set deposit limits, betting limits and session time limits on your account.
• Through the self-exclusion feature, you can temporarily or permanently close your account.
• If signs of problematic gambling appear, please contact our support team immediately.
• Allowing minors to create an account or use the platform is strictly prohibited.

To learn more about responsible gaming, please visit our Responsible Gaming page.

jeta offers a variety of games — slots, live casino, sports betting, cricket betting and much more. Each game category has its own rules.

• All games are operated using fair and transparent Random Number Generator (RNG) technology.
• Game results are final and may be reviewed depending on the circumstances.
• If a game result is voided due to a technical error, the bet amount will be refunded.
• For sports betting, event results will be determined according to the official announcement of the relevant authority.
• For cricket betting, the odds and rules specific to tournaments such as BPL, IPL, T20 and ICC apply.
• If a connection is lost during a live casino game, any bet already placed up to that point will be considered final.

jeta places great importance on the protection of your personal information. We keep your data secure using SSL encryption and modern security technology.

• Your personal information will be used only for the purpose of providing the necessary services.
• Your information will never be sold to third parties.
• Information may be disclosed to government authorities where required by legal obligation.
• For more details about your information, please visit our Privacy Policy page.

jeta may suspend or permanently close your account in the following circumstances:

• If any provision of these Terms is breached.
• If evidence of fraudulent or illegal activity is found.
• If identity verification fails.
• If the account remains inactive for an extended period.
• At the player's own request.

You may also close your account at any time through our support team. The process of returning any eligible balance available at the time of account closure will be completed in accordance with our standard payment policy.

To the maximum extent permitted by applicable law, jeta will not be liable for the following:

• Any loss caused by internet disconnection or server downtime.
• Issues arising from faults in third-party software or game providers.
• Loss caused by problems with your own device or network.
• Unforeseen circumstances (force majeure) such as natural disasters, power outages or cyber attacks.
• Financial losses resulting from gaming — all bets are placed at the player's own risk.

If any dispute arises between jeta and a player, we will first attempt to resolve it through our 24/7 live chat or email. We take all complaints seriously and are committed to resolving them fairly.

• An initial response will be provided within 7 business days of the complaint being submitted.
• For complex matters, the investigation may take up to 30 days to complete.
• In disputes relating to game outcomes, server logs will be considered as final evidence.
• If a dispute remains unresolved, independent third-party mediation may be arranged.

These terms and conditions and your relationship with jeta are governed by applicable laws and regulations. Any legal matters arising from these terms will be resolved under the applicable legal framework.

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.

If you have any questions or confusion about these terms, please get in touch with us. Our support team is available in Bengali 24 hours a day, 7 days a week to assist you.